Privacy Policy and Cookies Notice

Privacy Policy

          General

This privacy policy sets out how we, Photos Photiades Distributors Limited, a private limited liability company duly incorporated and existing under the laws of the Republic of Cyprus with registration number ΗΕ 70160 and registered office address at 8 Stasinou Street, PHOTOS PHOTIADES BUILDING, Floor 6,1060, Nicosia, Cyprus, (hereinafter referred to as “we”, “our” or “us”), use, collect, process and protect personal data provided to us by users of our website www.belvederebespokecy.com, prospective clients, clients, (hereinafter referred to as “you or “your” (hereinafter collectively the “Privacy Policy”).

We value your privacy and, through the Privacy Policy, we aim to explain our approach to any personal information that we may collect about you as well as inform you of your rights under applicable law.

The Privacy Policy should be read in conjunction with our cookies policy (hereinafter the “Cookies Policy”) that may be found here. Please ensure that you read and understand the contents of the Privacy Policy as well as our Cookies Policy.

The Privacy Policy and the Cookies Policy may, at our discretion, be updated from time to time. Please ensure that you refer back to the respective policy regularly to keep yourself up to date with any amendments.

WHAT INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process a variety of personal information, including, without limitation, name and surname, contact information including your e-mail address, telephone number and registered/residential address, other information relevant to your request and/or provision of any services you request us to provide you with, bank account details and/or credit or debit card details, Internet Protocol (IP) address, the name of your internet service provider (ISP) depending on the configuration of your ISP connection, the date and time of your visit to our website, the length of your session, the pages which you have accessed, the number of times you access our website within any month, the file URL you look at and information relating to it, the operating system which your computer uses,        other information relevant to surveys and/or offers and/or promotions,   payment information, VAT identification number.

WHEN WE MAY COLLECT INFORMATION ABOUT YOU

We may collect and process personal information about you in the following circumstances:

(a)      when you visit our website www.belvederebespokecy.com and/or when during such visit you provide us with your personal information at the time of your registration with us and/or through submittal to us of the “Contact Us” form found on the Website; and/or 

(b)      when you attend any of our events and you provide us with your personal data through our questionnaire and/or otherwise; and/or

(c)      when you purchase products from us and you provide us with your personal data through our order form; and/or

(d)      when you request us to repair and/or update any product that you have purchased from us.

We do not store any credit or debit card details or details of any other online payment method, unless you voluntarily choose to save your details. We rely entirely on our payment partners to provide you with secure payment services and all credit or debit card payment details are securely transmitted to such partners for processing.

STORING AND PROCESSING YOUR PERSONAL INFORMATION

Personal data provided to us or obtained in accordance hereto, will be retained and stored on our systems and will be processed and used by us for the purposes specified in this Privacy Policy.  

Your personal data and/or sensitive personal data will be retained and stored by us for as long as is reasonably necessary for the purposes listed herein. We may retain your personal data and/or sensitive personal data for longer periods of time, if, for instance, we are required to do so by any law and/or regulation and/or otherwise.

Subject to and in accordance with the GDPR and applicable Cyprus laws and regulations, we may retain your personal data and/or sensitive personal data for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal data and/or sensitive personal data or dealings.

Where your Personal Data and/or Special Categories of your Personal Data is no longer required we will ensure it is either securely deleted or destroyed or stored in a way which means it will no longer be used by us.

Any storing and/or processing of your personal data and/or sensitive personal data by us shall be in compliance with the General Data Protection Regulation (GPR) (EU) 2016/679 (hereinafter referred to as the “GDPR”), applicable Cyprus laws and regulations and the Privacy Policy. Your personal data and/or sensitive personal data shall not be transmitted or disclosed to any third party without your consent or explicit consent, as applicable. In all cases, we will take all reasonable steps to ensure that your personal data and/or sensitive personal data is treated securely and in accordance with the Privacy Policy.

          USE of YOUR PERSONAL INFORMATION

Personal information that you have voluntarily provided may be used and processed for any one or more of the following purposes:

(a)     To improve our products and/or services and the Website and ensure that content from the Website is presented in the most effective and user friendly manner; and/or

(b)      To supply and/or deliver to you the products and/or services that you requested from us; and/or

(c)      To provide and/or market to you information, products and/or services that you may request from us, and which we feel may interest you where you have asked or consented to be contacted for such purposes; and/or

(d)     To allow you to participate in interactive features of our service, when you choose to do so; and/or

(e)      To notify you about changes and/or updates to our products and/or services, where you have asked or consented to be contacted for such purpose; and/or

(f)       For our own market research purposes, including without limitation, inviting you to provide us with feedback on our products and/or services, where you have asked or consented to be contacted for such purpose; and/or

(g)     To administer the Website, including without limitation, internal operations for, inter alia, troubleshooting, security purposes, data analysis, testing and statistical survey purposes.

legal basis for PROCESSING PERSONAL DATA

Processing of personal data shall be performed by us on any one or more of the following legal bases:

1. You have given your consent to the processing of your personal data for one or more specific purposes;

2. processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request to entering into a contract;

3. processing is necessary for compliance with a legal obligation to which the controller is subject;

4. processing is necessary in order to protect your vital interests or such interests of another natural person;

5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

6. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

          DISCLOSING YOUR INFORMATION

Any information that we collect or that you provide to us may be shared and processed by any of the following categories of third parties as may (depending each time) be necessary:

(a)      sub-contractors and services providers who assist us in connection with the ways we use personal information (as set out above), including, without limitation, website hosting providers based within the European Union, website developers based within the European Union;

(b)      internally through our corporate network and offices for, inter alia, business administration purposes;

(c)      third party business partners and/or affiliates in order to provide you with and/or fulfil a request and/or service that you have requested from us;

(d)      public and governmental authorities, including, without limitation, regulatory authorities, tax authorities, and corporate registries;

(e)      credit institutions and other financial institutions;

(f)       third party postal or courier providers who assist us in delivering our products; and/or

(g)      any third party to whom we disclose your personal information on the basis of a legal obligation imposed upon us under applicable laws and regulations.

The above is a non-exhaustive list of persons and entities with whom we might (depending on the circumstances) share your personal information with. There may be other instances and persons to whom we may disclose your personal information.

Any transmission of your personal information, as set out above, shall, at all times, comply with applicable laws and regulations.

SECURITY

We are committed to ensuring that your personal data and sensitive personal data are secure.  In order to prevent unauthorised access, use or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect.  Our security technologies and procedures are regularly reviewed to ensure that they are up to date and effective.

We will take all steps reasonably necessary to ensure that your personal data and sensitive personal data is treated securely and in accordance with the Privacy Policy, the GDPR and Cyprus applicable law and regulations.

Information, including personal data, you provide to us through the Website is stored on our secure servers that are protected through access codes and a firewall. Unfortunately, the transmission of information via the internet is not completely secure.  While we will take reasonable steps to protect all information and personal data submitted to us and/or received by us through the Website in accordance with the Privacy Policy, we cannot guarantee the security of any information transmitted to the Website by you and as such, any transmission is at your own risk.

You must keep confidential any personal security codes and passwords, including without limitation, where applicable, your log-in details, that we may give you (or that you choose) for your access to certain areas of the Website, and comply with any instructions that we may, from time to time, give you in order to keep such details confidential and safe.  The processing of payment transactions by our payment partners is via secure payment pages and is compliant with the Payment Card Industry Data Security Standard (PCI DSS).  It is your responsibility to ensure that:

(a)      your device has an anti virus and firewall and/or any other spyware and/or malware software installed in order to ensure security of information, including personal data, submitted to us by you through the Website; and

(b)      any payment transactions you make are made in a secure environment.

YOUR RIGHT TO YOUR PERSONAL INFORMATION

You have the following rights in relation to the personal information we hold about you:

Right of access

You have the right to obtain confirmation as to whether or not personal information concerning you are being processed by us.

Right to rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal information concerning you. If we have shared your personal information with others, we will let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.

Right to erasure

In certain circumstances (such us when you withdraw consent), you have the right to request from us the erasure of your personal information without undue delay and we have the obligation to erase the same without undue delay.

Subject to the GDPR, Cyprus and any other applicable laws, we may deny your request to erase your personal information. The most likely circumstances in which we would deny your request to erase your personal information are if the processing of such information is necessary:

(a)      for compliance with a legal obligation; or

(b)      for the establishment, exercise or defense of legal claims.

Right to object

You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.

Once you have objected, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.

Right to data portability

Where processing is based on your consent or on the performance of a contract with you; and such processing is carried out by automated means, you have the right to ask us to provide your personal information in a structured, commonly used and machine readable format and to transmit, where technically feasible, such information to another controller without hindrance.

Right to restrict processing

You can ask us to “block” or suppress the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information or you object to processing thereof. If we have shared your personal information with others, we will let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.

Right to withdraw consent

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time. However, you should be aware that if you choose to do so there may be potential consequences which we will tell you about at that time.

Right to lodge a complaint

If you have a concern about any aspect of our privacy practices, including, without limitation, the way we have handled or handle your personal information, you can report such concern with the local supervisory authority, being the Office of the Commissioner for the Protection of Personal Data.

Please note that some of your above rights may be limited where we have an overriding interest or legal obligation to continue to process your personal information or where such information may be exempt from disclosure due to confidentiality or other reasons under applicable law and regulations.

In the event you wish to do any of the above actions at any time, you may contact us with your request via the “Contact Us” tab on the Website or by e-mail at [email protected] ; or by telephone at 22 471111.

The Website may, from time to time, contain links to and from the websites of business partners and other third-party websites of interest. If you follow a link to any of the Other Websites, you will have left the Website and you should note that we do not have any control over such Other Websites nor we own and/or maintain them.  We do not accept any responsibility or liability for the content and material provided on the Other Websites and for the protection and privacy of any information, including personal data and/or sensitive personal data, you provide whilst visiting the Other Websites. The parties that own and maintain and/or are associated with the Other Websites may have full responsibility, whether civil or criminal, for the security, legality or reliability of their website contents and services, exclusive of any liability from us. Please check the applicable privacy policies of the Other Websites before you submit any personal data to such websites.

CHANGES TO THIS PRIVACY POLICY

We may occasionally update the Privacy Policy for any reason whatsoever and/or in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy practices. We will try to indicate any changes in the Privacy Policy with a notice on the home page of the Website. The continuing use and access to the Website by you after the date of any changes to the Privacy Policy will be conceived as unconditional acceptance of such changes by you.

We encourage you to periodically review the Website and the Privacy Policy to stay informed on any updates on how we are using and protecting your information, including personal data and/or sensitive personal data, that is provided to us and/or collected by us in accordance with the Privacy Policy.

COOKIES

Here at Photos Photiades Distributors Limited, we use cookies to enhance your experience on our website. Please see our Cookie Policy for more information about the cookies we use and how to disable them. By continuing to use our website without disabling cookies, you agree to our use of cookies.

To review the latest version, please click here

CONTACT INFORMATION

If you would like to contact us about any matter set out herein and/or if you have any questions, suggestions and/or complaints please contact us via the “Contact Us” tab maintained on the Website or via e-mail at ; or via telephone at 22 471111.

For the purposes of the GDPR and applicable Cyprus laws and regulations, the data controller is Photos Photiades Distributors Ltd, with registration number ΗΕ 70160, of Cyprus and the data protection officer is Andreas Kallis.

COOKIES POLICY

1. WHAT ARE COOKIES?

Our website uses cookies. Cookies are small text files that are stored on your computer (or internet-enabled device) by websites you visit. They are widely used in order to make websites work and to improve their efficiency, as well as to provide website usage information to the website owner.

2. WHY DO WE USE COOKIES?

Our website uses cookies to distinguish you from other users of our website in order to help us to improve your experience when you browse our website. (For example, they allow you to navigate between pages efficiently and to log in to areas of the website for which you choose to register) and for the purpose in point 5 and 6 below.

3. WHAT COOKIES DO WE USE?

Our website uses strictly necessary cookies which are essential to enable you to move around our website and to allow the features of the site to work correctly. Without these, services you request – such as navigating between pages – cannot be provided.

4. THIRD PARTY WEBSITES

Our website may link through to third party websites which may also use cookies over which we have no control. We recommend that you check the relevant third party's privacy policies for information about any cookies which may be used.

5. CONSENT AND CONTROL

When you sign up via our website to receive services which we are aware use performance or targeting cookies or clear gifs or their equivalent, we will inform you as part of the registration process and ask you to consent to these. If you do not wish to consent then please do not sign up for the service.

• If you wish to restrict, block or delete the cookies which are set by any website, you can generally do this through your browser settings. The "Help" function within your browser should tell you how.
• Alternatively, you may wish to visit www.allaboutcookies.org which contains information on how to block cookies from a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
• Please note that by deleting or blocking cookies, our website may not function correctly and you may not be able to access certain areas.

6. CHANGES

We may need to update this Cookie Policy in the future and so encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. This cookie policy was last updated February 2021.

7. FURTHER INFORMATION

If you have any questions or comments regarding this Cookie Policy, please email [email protected].